Privacy Policy

Effective Date: July 15, 2026

Privacy Policy

Welcome to Project CoLabs.

Project CoLabs (“CoLabs”) is a collaborative workspace owned and operated by Proper Villains, LLC (“Proper Villains,” “we,” “our,” or “us”). CoLabs provides professional office space, meeting rooms, shared amenities, business resources, and an online tenant portal designed to improve communication between our team, tenants, members, and prospective members.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit https://colabsportal.com, use the CoLabs Portal, communicate with our team, or utilize our services.

Information We Collect

We collect information you voluntarily provide, including:

• Name

• Company or Business Name

• Job Title

• Email Address

• Mobile Phone Number

• Mailing Address

• Workspace or Suite Information

• Tour Requests

• Meeting Room Reservations

• Maintenance Requests

• General Inquiries

• Support Requests

• Documents, Photos, or Files Submitted Through the Portal

• Any additional information you choose to provide

We also automatically collect certain technical information, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Provide access to the CoLabs Portal

• Respond to questions and general inquiries

• Schedule tours of the workspace

• Process membership applications

• Coordinate maintenance requests

• Schedule repairs and vendor services

• Reserve meeting rooms and shared spaces

• Provide customer support

• Send important service announcements

• Improve our website and services

• Maintain the security of our facilities and systems

• Comply with applicable laws and legal obligations

SMS Communications

If you voluntarily provide your mobile phone number and opt in to receive text messages, Proper Villains, LLC may send SMS messages related to your interactions with Project CoLabs.

These messages may include:

• Responses to inquiries about Project CoLabs

• Tour scheduling and confirmations

• Membership and tenant communications

• Maintenance request confirmations

• Maintenance status updates

• Appointment reminders

• Service notifications

• Facility announcements

• Customer support communications

• Account-related notifications

Message frequency varies based on your interactions with Project CoLabs.

Message and data rates may apply.

Reply STOP at any time to unsubscribe.

Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Email Communications

By providing your email address, you agree to receive communications related to your account, membership, tenant services, maintenance requests, announcements, invoices, and other operational communications.

You may unsubscribe from promotional emails at any time. Operational emails related to your account or tenancy may continue as necessary.

Sharing of Information

Proper Villains, LLC does not sell, rent, or share your personal information with third parties for marketing purposes.

Information may be shared only with trusted service providers, contractors, software vendors, or maintenance professionals when necessary to provide requested services or operate Project CoLabs.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will never be shared with third parties.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we work to protect your information, no method of internet transmission or electronic storage is completely secure.

Cookies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Retention

We retain information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Project CoLabs is intended for business professionals and adults.

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Services

Our website and portal may integrate with third-party providers for hosting, authentication, payment processing, analytics, communication services, mapping, and other operational functions.

These providers maintain their own privacy policies.

Changes to this Privacy Policy

Proper Villains, LLC reserves the right to update this Privacy Policy at any time.

Any changes become effective immediately upon posting to https://colabsportal.com/privacy-policy.

Contact Information

Proper Villains, LLC

Project CoLabs

310 S Williams Blvd, Suite 300

Tucson, Arizona 85711

Phone: (520) 438-4020

Email: help@colabsportal.com

Website: https://colabsportal.com